As a matter of practice, website privacy descriptions are often very difficult to read
and even more difficult to comprehend. While it is somewhat lengthy, we don't believe
our policy like this. We try to give it to you straight up in language (hopefully)
everyone can understand. Further to this if there is anything that is not clear
to you from the below please Contact Us and we'll answer
any questions you may have.
We take privacy on the web very seriously and respect your right not to have your
None. We don't store any specific information about our users. Period. That's
why we don't force you to login or ask you any personal questions like "What's your
email address", "How did you hear about us" or "What was the name of your first
Through Google Analytics (GA) we derive reports that show aggregate (non-personal)
information such as how many users and what pages were visited with specific browsers,
screen sizes, mobile devices etc. which allows us to improve the site and get a
sense of how often it's being used. GA also allows us to see how many requests were
made through TransLink Bus TrackerTM about a specific stop. GA is used just about everywhere on the web and if
you have any concerns about the privacy of GA please visit Google's
Privacy Page where you can find out more or opt out completely.
TransLink Bus TrackerTM uses (but does not store) several pieces of data that are
sent by your browser, as a default, when you visit the TransLink Bus TrackerTM web page.
Things like screen size, browser type (mobile or not) etc. are used to maximize
the user experience. We also detect (but do not store) your IP address to help us
with things like adjusting the site to improve user experience based on location
as TransLink Bus TrackerTM is actually a multi-city product. Your IP is sent, by default,
to every site that you visit so this technique is common place on the web. What
makes us different is that TransLink Bus TrackerTM doesn't store this data anywhere. We simply
use it at "runtime" to provide the best user experience.
On our "Find Me" page, and only if you agree to share your current GPS coordinates,
the page will try to zero in on your location (as best it can) and show stops around
you. This happens once and there is no repeat "tracking" of your GPS coordinates.
After it shows where it thinks you are on the map in relation to the stops around
you it immediately disposes of the information. As a matter of fact, these GPS coordinates
never make it to TransLink Bus TrackerTM servers. They happen in an environment refered to
as "client side" meaning this information only exists within your browser and Google
Maps. The information never passes to TransLink Bus TrackerTM.
Once you move the map, we do store the new location coordinates within a
temporary cookie in case you click on the wrong stop or want to use the back button
to find another stop close to the location you moved to on the map. As with everything,
this information is never stored by TransLink Bus TrackerTM. Since, in our experience, we
found the map and GPS accuracy not always the best on mobile devices, this feature
is simply used as a convenience measure so you don't have to move the map every
time you want to look for a new stop around you. This temporary cookie is automatically
removed by your browser after 20 minutes, or you go back to our homepage, or you
refresh the find me page, or you close your browser, whichever comes first.
lists. Again, we don't store this information anywhere on our servers. Should you
choose to delete them or not allow cookies, TransLink Bus TrackerTM will work just fine but
will not be able to show you your list of favorites. Cookies are used by almost
every single site on the web and are kept on your browser to be served only to the
site that created them, each time you visit the site.
For more information on cookies, please visit the Wikipedia page on